Privacy Policy

 

1. Introduction

Syrefl Energy Sdn Bhd (formerly known as Flex Engineering Services Sdn Bhd) is a trusted energy consultancy specialising in efficiency and management solutions. We are committed to protecting the privacy and security of the personal and technical information we collect. This policy outlines how we handle data in our mission to transform energy into a strategic asset for our clients.

2. Information We Collect

We may collect information through our website and during the delivery of our professional services, including:

  • Contact Information: Name, email address, phone number, and company details provided through enquiry forms.
  • Technical Data: Operational performance data, energy consumption patterns, and facility diagnostics captured via our Data Acquisition & Logging Services (DALS).
  • Compliance Documentation: Information required for regulatory reporting, such as Energy Efficiency and Conservation Reports (EECR).
3. How We Use Your Information

Your data is used to provide precise engineering and data-driven insights. Specific uses include:

  • Conducting comprehensive energy audits and performance assessments.
  • Ensuring full regulatory compliance with national frameworks such as EECA 2024 and international standards like ISO 50001/2.
  • Identifying inefficiencies and designing tailored energy-saving solutions to reduce operational costs.
  • Communicating regarding site assessments and technical support.
4. Data Security and Integrity

At Syrefl Energy, we believe in measurement integrity and engineering validity. We use high-performance, industry-grade instrumentation and structured analytical techniques to ensure that all operational data captured is accurate, defensible, and securely managed. We implement appropriate technical and organisational measures to protect your data against unauthorised access or loss.

5. Disclosure of Information

We do not sell your data. We may disclose information only in the following circumstances:

  • Regulatory Requirements: To meet mandatory reporting obligations to bodies such as Suruhanjaya Tenaga as required under the EECA 2024 Act.
  • Service Delivery: To our multidisciplinary team of consultants and Registered Energy Managers (REM) tasked with optimizing your facility.
  • Legal Compliance: When required by Malaysian law or national energy standards (e.g., MS 1525).
6. Contact Us

For any questions regarding this Privacy Policy or how we manage your data, please contact our team:

  • Address: E-2-25, Sunsuria Forum @ 7th Avenue, 1 Jalan Setia Dagang AL U13/AL, Setia Alam, Seksyen U13, 40170 Shah Alam, Selangor.
  • Phone: +603 7800 0488.
  • Email: sesb@syrefl.com.
Scroll to Top